Yurii Tsatsenkin

Head of department of quality control

The department of quality control was created in 2010. Activity of the department aimed at comprehensive monitoring and conduction of statistic control of the settlement of losses process, prevention and detection of possible shortcomings and contradictions. The quality control system contains not only the verification of the results of the work, but also the control of the course of implementation responsibilities, the timely elimination of contradictions and constant search for the ways of improving existing services, which allows to ensure their appropriate level and compliance with the requirements established.

A separate direction of the activity of the Department of quality control is the exposure and prevention of insurance fraud in the process of settlement of loss for insurance contracts. The staff of the Department have extensive practical experience in the initiation of transportation-trasologic expertises and the conducting of insurance investigations to establish the true causes and the circumstances of the accident.