Over the period of nine month of 2011 the centers of client support Garant-ASSISTANCE accepted more than 19000 requests concerning the insurance payment from the clients of insurance companies. The experts of the Company did approximately 14000 expert researches, and regulated 22000 cases.

 

The structure of the submitted requests according to the kinds of insurance is as follows:

  • 60% of all submitted requests are the ones concerning the payment of insurance reimbursement according to the agreements of obligatory and voluntary insurance of civil law responsibility of the owners of vehicles,
  • 27% – according to the agreements of voluntary insurance of vehicles (hull insurance),
  • 9% – according to the agreements of life insurance,
  • 4% – according to the agreements of property insurance.

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