Attention! Services description and other conditions of the Program described in the public agreement (offer).
Made a decision to join with Assistance Plus, you should surely look through “Rules of providing services within the program ”Assistance Plus”!

If because of malfunction, accident or other incident, foreseen by the offer, the vehicle is immobilized, participant of the program Assistance Plus receive the following services:

Roadside assistance service
If your vehicle is immobilized as a result of flat battery, puncture tyre or sudden end of fuel, emergency assistance service will help to remove the malfunction in order that you could get the tyre fitting shop or to continue the journey.

Towing service
If your vehicle is immobilized as a result of breakdown, accident or other malfunction and it is impossible to repair it at the place of the incident, you will be proposed the towing service to the nearest garage according to the decision of the Company. If the vehicle can’t be repaired within 24 hours and the incident had happened far from the place of living, you may use one of the three following services on your choice.

Accommodation
If the client wants to wait for the end of the repair he has a right for free (within the limit) accommodation. Accommodation service could be provided when it is possible in the place of the location in those conditions.

Providing of train tickets, bus tickets or air tickets.
If the client doesn’t want to wait for the end of the repair of the vehicle he will be proposed train ticket, bus ticket or air ticket to continue his journey.

Replacement vehicle*
The third possible variant – You’ll be proposed receive the replacement vehicle. The right for using of the replacement vehicle ends with the end of the repair. Garant-ASSISTANCE covers only costs for the rent of the vehicle (within the limit) and all associated costs (payment for the fuel, additional insurance payments, etc) must be paid by the client. The client undertakes to adhere to the requirements of the rental agency. Replacement vehicle service could be provided when it is possible in the place of the location in those conditions.

*replacement vehicle service provides at the company’s expenses only to owners of Assistance Plus Europe

NOTE: in the text above the word “Client” means the driver of the vehicle and all passengers of the vehicle within rules of the law about transportations of passengers and within passengers places indicated by the manufacturer. This definition doesn’t apply on casual travelers, who travel by hitch-hiking or passengers which are transported for money.
IMPORTANT! To formality the program Your vehicle must fall under one of the following characteristics: 

1) The vehicle with quantity of places for sitting no more than nine including the driver seat, which by its design and equipment intended for the conveyance of passengers and their baggage and since the release of which hasn’t been more than 20 years

2) Two-wheeled or three-wheeled mechanic vehicle with side trailer or without it which has the engine with working capacity 50 cm³ and more, maximal mass of which is no more than 400 kg and since the release of which hasn’t been more than 20 years

 

 

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