Discounts on legal services for clients of Garant-ASSISTANCE


Law firm “S.P.F.” gives 10% discount to the clients of the company “Garant-ASSISTANCE” for legal services in the fields of civil, family, housing, pension law and other legal services not related to business.

In the field of civil law (consulting, assistance in drawing up (analysis) different agreements, legal support for purchase and sell of apartments and other objects of real estate, plots of land, assistance in making wills, inheritance registration, registration of intellectual property rights, compensation for material and moral damages).

In the field of family law (consulting before marriage, assistance in drawing up marriage contract, assistance in children’s adoption, in case of appearing controversial issues – assistance in divorce, division of marital property, exacting alimony, ascertaining (or rebutting) the paternity fact, obtaining the permission in court for children to travel abroad).

In the field of housing law (protection of housing rights of the apartment tenants, moving a tenant into the apartment whose rights have been violated, or eviction of a tenant who has lost the right to live in an apartment).

In the field of professional support (consulting on the correct calculation of pension and social assistance, drawing up necessary appeals and complaints to local authorities, exaction of appropriate payments in court).

Preventing Insurance Fraud


“Garant-Assistance” Ltd. prevented the attempt of illegal receiving insurance reimbursement of the car accident, drawn up using the European protocol according to the agreement of Compulsory insurance of civil law responsibility of land vehicles owners.
According to the given circumstances, the participants of the accident used their right to draw up the report about the car accident by themselves (the European protocol) and to leave the scene and not to inform the State Car Inspection of the Ministry of Internal Affairs in Ukraine about its occurrence. After stating the reasons and circumstances of the car accident and doing transport route research, it has become known that the nature of damages using transport means contradicts the stated circumstances of the accident. The accident itself was falsified. Insurer and the other participant of the car accident were denied in reimbursement of insurance because they deliberately provided false data about the circumstances of the case.

Meeting of Ukrainian National Association of Motorcyclists (NAMU)



On November 5, 2011 the company “Garant-ASSISTANCE” held an extended meeting of the Ukrainian National Association of Motorcyclists (NAMU). Heads of divisions, National Bureau (executive body) and National Council management (supervisor body) took part in the meeting. Motorcycling season is practically over in spite of rather good weather and relatively acceptable traveling conditions.


The year is almost over, thus it is necessary to sum up the work of NAMU, to analyze what is done, to understand the mistakes, to make plans for future actions. One of the achievements of the association certainly is considered to be the establishing of close cooperation with the partners and their trust and support. The company “Garant-Assistance” is one of the main strategic partners of NAMU with which we have one common goal which is comprehensive help for motorcyclists. “Every driver knows that the road cannot be predicted but he can protect himself while driving”. This thesis is valid both for the activity of a public organization, the goal of which is to protect the rights and freedom of the citizens and an assisting company, the basis of which is the overall assistance for a driver in the situations of any complexity. One of the questions that was highly discussed at the extended meeting of NAMU was cooperation with the contact-center “Garant-ASSISTANCE” according to the program “Motorhelp” as well as to the partner of the program “Motorclub”. At last as it turned out, both NAMU and the company “Garant-ASSISTANCE” have one common goal, which is providing the drivers with the overall help in unpredictable situations and unusual cases that may happen on the road under different circumstances. In general it does not matter for a driver where he will get assistance from either from the public community or some business structure. The most important thing about all this is that this assistance will be fast and necessary. The combination of professional assistance and experience of the volunteers of the public organization is able to bring closer the achieving of the goal, which is safety of the drivers while driving. Perhaps this very cooperation will become the basis for the new standards of relationship between public organizations and commercial structures which will be based not only on material outcomes, but also on social responsibility for human life.



Annual Conference of European Clubs of ARC Europe network



On October 26 – 28, in Vienna, the capital of Austria, the representatives of the company “Garant-ASSISTANCE” took part in the annual conference of European clubs of ARC Europe network, who provide services of technical assistance. More than 200 participants took part in the conference, including the representatives of India, Australia, New Zealand and the USA.


During the planned sessions and elective meetings several questions were discussed. The leading experience of using alternative and renewable energy sources in the automobile industry and the transformation of the accompanying services and perspectives of the “green” and “hybrid” in automobile industry were also discussed. The participants were also informed about the latest developments of the systems of technical condition diagnosis of vehicles that let see the status of a car in dynamic characteristics, including a remote way. Special attention is focused on electric cars and hybrid technology which is not rare and has been in use for a log time in the streets of European cities. Such technology has an immediate influence on the presence of consumer demand for its maintenance and emergency services. Thus, the participants were introduced to view special equipment that allows to solve the problems of diagnosing and recharging a storage battery of electric vehicles, hybrid automobile Honda that uses hydrogen fuel and electric vehicles Smart and Mitsubishi that are already in series manufacturing and are used in everyday life. The CEO of “Garant-ASSISTANCE” Ltd. Shevchenko V.V. comments: “The success of European countries in protecting the environment and using electric and hybrid motor vehicles is undeniable. The success is build upon not only correct “ideological” education of the citizens, but also on the state stimulation of all the processes aimed at reducing emissions, which is building the charging stations for electric vehicles and special parking areas, implementing restrictions on using internal combustion engines or the amount of emissions in ceratin areas of the cities and historical parts, tax cuts to purchase and maintain the vehicles with hybrid and electric motors. We need achievements of environmental approaches and ecological outlook for all types of authorities to make decisions. It will not take much time for the result to appear”.

The results of the work of Insurance assistance over the period of 9 months of 2011



Over the period of nine month of 2011 the centers of client support Garant-ASSISTANCE accepted more than 19000 requests concerning the insurance payment from the clients of insurance companies. The experts of the Company did approximately 14000 expert researches, and regulated 22000 cases.


The structure of the submitted requests according to the kinds of insurance is as follows:

  • 60% of all submitted requests are the ones concerning the payment of insurance reimbursement according to the agreements of obligatory and voluntary insurance of civil law responsibility of the owners of vehicles,
  • 27% – according to the agreements of voluntary insurance of vehicles (hull insurance),
  • 9% – according to the agreements of life insurance,
  • 4% – according to the agreements of property insurance.


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